Technical Writer

Herzliya, Full-time

Overview

CYE is looking for a Technical Writer with a proven track record in writing about cutting edge, enterprise analytical products. The candidate should be able to work in a fast-paced environment and meet tight deadlines. This role requires native English, a hands-on mentality and someone who can help streamline the documentation process.   

Responsibilities

  • Develop comprehensive writing materials for the company, such as manuals, an FAQ pageservice reports and online tutorials
  • Must have a deep understanding of products and services in order to be able to translate complex, product information into simple, polished, and engaging content
  • Generate, design and maintain technical documentation templates
  • Create new contentedit existing content and repurpose it if possible. Must be able to incorporate feedback into documentation
  • Promote the continuous improvement of the technical writing experience
  • Interview subjectmatter experts and gather required information from a variety of stakeholders about CYE’s products and services, both from a business and from a technical perspective
  • Work closely with Product Management, Services, Developers, QA and Support Teams

Qualifications

  • Native English speaker – MUST
  • 4+ years of experience as a Technical Writer in a Software Development environment
  • Demonstrated and excellent experience in technical and cybersecurity writing
  • Experience using authoring tools
  • An excellent understanding of the documentation lifecycle, from pre-release through ongoing maintenance
  • Proven technical skills and the ability to quickly learn and understand complex topics
  • Ability to deliver high quality documentation paying attention to detail
  • Team player, must have excellent interpersonal skills
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