The Change Healthcare ransomware attack story has evolved to the point where the industry and leading political leaders are calling for the federal government to step in and help providers with an impending cash flow crisis so insurance claims can get paid and patients can get the drugs they need.
Reports emerged over the last few days that patients going to local pharmacies for refills are being asked to pay the full price. With Change Healthcare systems still down, employees at pharmacies are unable to process basic information such as if the insurer covered a drug and, if there was a co-pay, how much was the co-pay.
